> ## Documentation Index
> Fetch the complete documentation index at: https://docs.optareach.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accounts and connections

> Connect social accounts, set safe limits, and keep them healthy.

Optareach is multi-account by design. Connect all of the profiles you want to use, apply per-account limits, and reuse the same saved searches across them.

## Workspaces (multi-tenant)

* Each workspace is isolated: accounts, leads, campaigns, and Unibox threads stay inside that tenant.
* Use separate workspaces for different clients/brands to keep limits, messaging, and assets cleanly separated.
* Invite teammates to the correct workspace only; platform connections and tracked searches do not bleed across tenants.

## Supported platforms

* LinkedIn
* X (Twitter)
* Reddit
* GitHub
* Hacker News
* Stack Overflow
* Email inboxes (Gmail, Outlook, Yahoo, or any IMAP/SMTP)

## Connect an account

1. Go to **Settings > Accounts** and pick a platform.
2. Authenticate with the platform login (OAuth where supported; otherwise provide the required tokens or cookies).
3. Name the account so you can route campaigns to it later (for example “AE-LinkedIn-1”).
4. Repeat for any additional accounts you want to use; Optareach will balance volume across them when you choose multiple.

## Set health and safety limits

* Use **Account Health** to set max actions per day and per hour for each channel.
* Start low while warming up: light profile views/likes before sending messages.
* Enable wait steps between actions in sequences so pacing stays human.
* If a platform signals throttling or rate limits, pause the account and lower the caps before resuming.

## Tracked searches

* Save your best platform queries (LinkedIn filters, X hashtags/mentions, Reddit keywords, GitHub repos/issues/discussions, HN topics, Stack Overflow tags).
* Optareach refreshes tracked searches daily and surfaces new leads without re-running the query yourself.
* Attach a tracked search to a campaign so new matches are automatically enrolled.

## Switching accounts per campaign

* When creating a campaign, choose the account(s) to send from. Use separate accounts for different audiences or geographies.
* For email, you can set sender identity, signature, and reply-to per account.
* If an account is paused or unhealthy, Optareach skips it and continues with the remaining connected accounts.

## Troubleshooting

* **Login failed**: re-authenticate and confirm 2FA is complete on the source platform.
* **Actions not sending**: check daily caps, send windows, and whether the account is paused for safety.
* **Duplicate leads**: Optareach dedupes across accounts; if you import the same contact twice, it will be skipped on subsequent runs.